top of page

Simpler Software Means Better Service. Here’s How Intuit Made That Happen.

Smiling person with glasses sits at a desk using a computer, wearing a white shirt. Art on dark green walls, bright window in background.

Given all of the changes in the air, we’re naturally skeptical when software companies promise their latest update will "revolutionize" our workflow. Most of the time, it's just more buttons to click and features we didn't ask for.


But the new Intuit Platform is different. 


The old QuickBooks felt like a maze. Need overdue invoice info? Click through three menus. Recent transactions? Navigate somewhere else entirely. Every task meant hunting through dropdowns instead of getting quick answers.


For our team, this often meant more time clicking around with less time available to provide the strategic insights our clients actually pay for.


The Problem We All Face: Too Many Clicks, Not Enough Clarity

Instead of adding more features to an already crowded platform, Intuit did something unexpected—they simplified it.


The new Intuit platform organizes everything into intuitive sections: Accounting for bookkeeping tasks, Sales for invoice management, and a dashboard that shows what actually matters at a glance. No more hunting through dropdown menus to find basic functions.


We are also really enjoying the customizable dashboard views. A consulting firm might prioritize outstanding proposals and project profitability. A service provider needs cash flow trends and payment patterns. Now we can configure what we see first when opening each client file.


The AI Feature That Actually Works

Most "AI-powered" features feel gimmicky, but QuickBooks' document reading genuinely saves time. The platform scans bills and invoices, automatically extracting vendor info, amounts, and dates while attaching original documents for audit trails.


Our team has seen a noticeable reduction in data entry time, and the accuracy has been surprisingly good. It's not perfect (we still review everything) but it handles the tedious work so we can focus on analysis and advisory.


The Real Benefit: Client Transparency

Here's something most software reviews miss: how updates affect client relationships.

The real-time dashboard lets clients see exactly where their bookkeeping stands without calling us. They can verify current books, review aging reports, and understand their financial position on their schedule.


This transparency has reduced our back-and-forth while strengthening relationships. When clients see their books are current and accurate, it reinforces our value rather than creating anxiety.


Is It Perfect? No. Is It Better? Absolutely.

Like any software update, there's a learning curve. Some familiar workflows have changed, and a few features we relied on are in different places now.


But for firms like ours—focused on providing clear, strategic financial guidance to professional service providers—these changes support our mission rather than complicate it.


The new platform means we spend less time navigating software and more time analyzing what the numbers tell us about our clients' businesses. The automated document processing reduces manual work without sacrificing accuracy. And the improved client visibility builds trust while reducing routine inquiries.


The Bottom Line

The new Intuit Platform means less time navigating software, more time analyzing what numbers tell us about clients' businesses. Automated processing reduces manual work without sacrificing accuracy. Improved client visibility builds trust while reducing routine inquiries.


If you're scaling a professional service business without drowning in admin tasks, this update genuinely helps. It won't transform your business overnight, but it gives back time to focus on what matters: serving clients and growing strategically.


This blog post is part of a paid partnership with Intuit The content has been created collaboratively, and Intuit has compensated me for my time and effort in producing this content.


👋🏾 I’m Keila and I run Little Fish Accounting, where we serve professional service agencies and firms with concierge-level care. I’m passionate about intentional growth because I know we can achieve big results with small teams — when we grow with clarity, not chaos.


If you’re building a firm that values people, purpose, and profitability, you’ll love my newsletter. Subscribe to get the next one delivered to your inbox.

 
 
bottom of page